- Present choice/options (not too much, but enough).
- Present rationale for behaviour. • Use open language (e.g., “You might …” vs. “You should…”).
- Let client make decisions with you, but you offer viable alternatives based on your expertise.
- Develop discrepancy to allow client to change: instead of judging people ("You say you want to do more exercise but you don't make time for it")
- Be careful with external incentives: they can be interpreted as controlling.
- Feedback should also be perceived as informative in terms of progress, not as controlling.
- Be careful with competition: focus on task (not ego) goals
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